Vendors' guide
Your listing, your packages, your bookings and your payments: everything you need to know to work with DreamWeds.
Create your listing in a few minutes; it goes live once the DreamWeds team has approved it.
Some listings are created from public information. If it is your business, claim it for free.
The overview shows a “Your listing is …% ready” gauge and the remaining steps: description, cover photo, gallery, services, SIRET, Kbis, online payments, IBAN, availability.
Until Stripe and your IBAN are set up, you cannot be paid: start there.
One account can manage several listings (for example a venue and a caterer). Switch listing with the selector at the top of the sidebar.
Name, description, main photo, city, service area, capacity, specialities and general availability.
Your phone, email and website are not shown to couples before a booking is paid: this applies to every claimed listing.
Public text containing contact details is rejected when you save.
Each package has its own photo and price, fixed or per person; couples choose when booking and the total is calculated automatically.
Manage my packagesUp to 20 photos (8 MB each) and videos. Your photos also feed the app's inspiration section.
Manage my galleryA score per criterion and practical advice to rank better in search results.
See my listing qualityPay by card to appear at the top of results for a chosen period; activation is immediate after payment.
Feature my listingKbis, bank details, insurance, contracts: upload your business documents in one place.
My documentsEach new request arrives by email and in “Bookings”, under “Pending”.
An answer containing a number, an email or a website is rejected: contact details are exchanged after payment.
Without an answer, you get a reminder after 24 hours and again after 72 hours; from 48 hours on, the couple sees other vendors who are free on their date.
If you answer at least 80% of requests (over 12 months), your listing says so; below that, nothing is shown.
By accepting, you sign the contract; the couple then signs it before paying the deposit. It includes the specific conditions of your category.
A signed contract is never modified. A payment schedule chosen later by the couple is set out in an amendment, which you accept online.
The contract and amendments can be downloaded as PDFs from the booking.
Requests sent to several vendors at once (group quote): reply with your proposal.
My quote requestsBlock a day with one click, or a whole period (holidays, closure). Confirm your availability, even if everything is free: it is an activation step.
My calendarThe list of your unavailable periods, with an optional reason (holidays, annual closure…). Couples cannot request those dates.
Deleting a period makes its dates bookable again.
You can message a couple freely once their booking is paid.
My messagesThe contract's scale applies when the couple cancels. If you cancel or cannot provide the service, the couple is refunded in full.
Payments go through Stripe, our payment provider. Setup takes five minutes (ID and bank details).
Enable paymentsThe deposit is paid into your Stripe account, minus the DreamWeds commission. An online balance is paid to you with no further commission (only Stripe fees apply).
If the couple pays the balance directly, confirm it (or report non-payment) in the booking, no later than 7 days after the event.
Revenue, commissions and, for packs, your share in proportion to the amounts collected.
My earningsDreamWeds combines offers from several vendors into all-in-one packs. See the packs your listing is part of.
For a pack “with approval”, you accept or decline your participation before it is published.
Final deliverables and large original files (RAW), sent to the couple from their booking.
Client galleriesShare high-quality photos and videos with a couple, even without a DreamWeds booking.
My client memoriesOnly couples who paid for a booking can review you. Reply publicly to each review.
My reviewsViews of your listing, requests received and bookings, to see what works.
My statisticsIn the overview, “Spread the word” gives you your listing's link, a DreamWeds badge to publish and a ready-to-paste text for your social networks.
Write to us: the DreamWeds team answers every message, from couples and vendors alike.
Contact DreamWeds